- We endeavour to ship items within 48 hours of purchase. Please be assured that all orders will be processed as quickly as possible.
- An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order
- UK orders will be sent via Royal Mail first class
- Recorded delivery is available, choose this option at check out
- International shipping costs apply
- Delivery times may vary internationally, for more information get in touch, firstname.lastname@example.org
- If you select a ‘signed for’ service, please make sure someone is at home to receive the package. If the package cannot be delivered, it may be returned to us. We can resend it, but additional postage costs will be applicable.
- We cannot be responsible for items damaged in shipping, in this case you must file a complaint with the carrier
- ROYAL MAIL standard – 1 day delivery – FREE (UK ONLY)
- ROYAL MAIL Signed For – 1 day delivery – 2.50 £ (UK ONLY)
- EUROPEAN Standard – 3-5 working days – 3.70£
If you have any other queries regarding Returns/Exchange/Shipping please email:
- Downloadable returns form below – PRINT & FILL OUT
- Merchandise must be returned within 30 days
- Items must be in their original form (NOT worn, altered, or washed)
- We reserve the right to refuse a refund/ exchange if the items have any signs of wear, misuse or damage
- The cost of returning the item to us is your responsibility
- No refunds for items damaged/lost in shipping, In that case, you must file a complaint with the carrier
- Original shipping and handling charges are not refundable
- All Refunds are issued to the original payment method.
- Return form must be included
- Once we have received your package it can take up to 5 days to process an exchange
- Additional postage & packaging will be charged for exchanges to be sent back out.
- Please be assured that all exchanges will be processed as quickly as possible